TRAIN SERVICE RELIABILITY CAN YOU HELP? SEE SAMPLE
STORM monitors the local services very carefully each month. The latest summary is below. If you would like the full details or even better, help with the easy to complete record of local journeys you make, please contact us via this site.
S. T. O. R. M.
SERVICE QUALITY SURVEY
DECEMBER 2009
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
In comparison with last month.
MAIN LINE LOCAL
Cancellations 0.00% (0.00%). Punctuality 0.00% (7.69%).
MAIN LINE CV
Cancellations 3.53% (2.99%). Punctuality 15.85% (13.85%).
CANCELLATIONS
3 (2) services were cancelled. 2.80% (2.50%).
CANCELLATION ANALYSIS
For the Unit lost T.O.C.
NETWORK Mech. T.O.C.’s Crewing Criminal on previous didn’t
RAIL benefit Problem Activity service explain
MAIN LINE LOCAL - - - - - - -
MAIN LINE CV - - 1 - - - 2
FAREBOX
A failure to check tickets occurred on 32.69% (32.05%) of services. Individually, Main Line Local 9.09% (0.00%) and Main Line CV 39.02% (38.46%).
DELAYS
No local service suffered a significant delay, whilst the worst delayed long-distance service was the 02.12.2009 1037 Leeds-Victoria, which arrived at Littleborough 54 minutes late, and was 56 late at Rochdale where it was terminated for path-retrieval reasons. Average lateness of trains already more than five minutes late was 0.00 (6.00) minutes on Main Line Local and 17.08 (12.33) minutes on Main Line CV.
OVERCROWDING
A total of 25 (15) services, 24.04% (19.23%) were overcrowded.
STORM thanks Eddie Rathmill, John Myddelton, Alwyn Smith, Geoff. Kerr, John Dillon, John Murray, John Fiander, Mike Wrigley, Derrick Armstrong and Tony Young for their contributions.